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We are committed to safeguarding the privacy of our website visitors. This policy explains how we will treat your personal information.
We will not pass on any of your personal information including your name, address, e-mail address, credit card information or personal information to any third party without your permission. We cannot be held responsible or liable for the actions of third party sites from which you may have linked or been directed to our website.
What Information do we Collect?
A cookie is a small information file which is stored by your web browser so the website you are visiting recognises you on your next visit. This helps to improve your online experience by remembering your preferences and saved items as well as displaying content which is most relevant to you.
1. Essential or ‘Strictly Necessary’ Cookies
These cookies are essential for the basic functions of our website such as adding items to the basket. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.
2. Functional Cookies
Functional cookies help remember your preferences on our website and to provide enhanced, more personal features. The information collected by these cookies is usually anonymised, so we cannot identify you personally. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving advertising.
3. Analytical Performance Cookies
Analytical performance cookies are used to monitor the performance of our websites, for example, to determine the number of page views and the number of unique users a website has. Web analytics services may be designed and operated by third parties. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes.
4. Behavioural Advertising Cookies
Behavioural advertising cookies, which may be placed on your device by us or our trusted third party service providers, remember that you have visited a website and use that information to provide you with advertising which is tailored to your interests. This is often called online behavioural advertising (OBA) and is done by grouping together shared interests based upon web browsing history. Your web browsing history can be used to infer things about you (e.g. your age, gender etc.), and this information may also be used to make advertising on websites more relevant to you. Although behavioural advertising cookies can track your activity around the internet they cannot identify you personally, even if you are signed in to our website. Without these cookies, online advertisements you encounter will be less relevant to you and your interest.
Our payment services providers may also send you cookies
Using Your Information
We may use your personal information to:
All of our website financial transactions are handled through our payment services providers, SagePay and PayPal. You can find their respective privacy policies on their websites. We will share information with these payment providers only to the extent necessary for the purposes of processing payments for orders you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition, we may disclose your personal information:
International Data Transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to such transfers of personal information.
Protecting Your Security
We will take the utmost technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password and firewall protected servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password, except when you log in to the website.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes. You will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is Burdett Limited.
Our data protection registration number is [number].